Telus tv box replacement Free rental included 13. Yes I have tried a direct to tv on a Samsung, lg, and sharp…they all see the Telus logo, then spinning colors then right to android tv screen logo where it stays stuck…I’ll be returning the box for a replacement…in the meantime I use the Telus tv+ app which works decently enough…thanks for your inputs… Territorial Acknowledgement The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Feb 23, 2022 · 1. I Unplugged and plugg The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Included is advice on what you’ll need and We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. The TV says no signal to input. Nov 16, 2024 · Yes I have tried a direct to tv on a Samsung, lg, and sharp…they all see the Telus logo, then spinning colors then right to android tv screen logo where it stays stuck…I’ll be returning the box for a replacement…in the meantime I use the Telus tv+ app which works decently enough…thanks for your inpu Yes I have tried a direct to tv on a Samsung, lg, and sharp…they all see the Telus logo, then spinning colors then right to android tv screen logo where it stays stuck…I’ll be returning the box for a replacement…in the meantime I use the Telus tv+ app which works decently enough…thanks for your inputs… Nov 16, 2024 · Yes I have tried a direct to tv on a Samsung, lg, and sharp…they all see the Telus logo, then spinning colors then right to android tv screen logo where it stays stuck…I’ll be returning the box for a replacement…in the meantime I use the Telus tv+ app which works decently enough…thanks for your inputs… May 17, 2022 · Update - please call us to ensure that you get sent a replacement box. Dec 22, 2024 · All the sudden our TV box won't fully start up. 0 Kudos Try the brand-new Optik TV Slimline II Remote Control from TELUS. I am confused because Telus sent me TWO boxes to replace the single one. The setup is a standalone, wired PVR with two wireless TV terminals connecting to the T3200M modem/router. Nov 10, 2024 · Series recordings Global BC News 104 @ 11PM in Optik TV a week ago; Optik TV box vs new Telus TV Box and Recordings in Optik TV 2 weeks ago; TELUS TV+ app records to cloud but I have a PVR in Optik TV 2 weeks ago; Previous recorded episode being automatically erased? in Optik TV 3 weeks ago; Recordings can only be set from the live point in Google streamer (Restart and playback issues) in Optik TV Monday; Entice TV Channel #5529 in Optik TV a week ago "Television signal has been lost" in Optik TV 3 weeks ago; Optik TV and Third Party Router Fix in Optik TV a month ago; Optik audio sync in Optik TV November Telus tells me they no longer use Activation Codes, so they are sending another box. This has nothing to do with hardware upgrades as they use completely separate systems. If you have been actively using your Pik TV Media Box, you should have been included in the box replacement notificati Well, since the switchover from Telus 2. Turn on suggestions Mar 29, 2022 · New Optik TV Box is a dud - how to replace in Optik TV 4 weeks ago; pvr issues in Optik TV a month ago; What has been fixed in Optik TV October; Replace the faulty TelusTV-21T box in Optik TV September; Casting from VLC through Digitab STB in Optik TV September With the all-new TELUS TV Digital Box, a completely redesigned TV interface and a Bluetooth remote powered by Google Assistant 1, Optik TV delivers more than ever before. Download Telus App to TV from Play store and can watch in reduced bandwidth as well as other apps. Oct 24, 2023 · The latest Optik TV remote control can be used as a replacement and can be added as an additional remote for Optik TV. We provide exclusive service for new and existing customers. I have the new pik tv box. The two terminals work for watching TV, but no programs can be recorded. The existing Pik TV Media Box will be replaced with a brand new TELUS TV Digital Box, provided as a free rental as long as you remain a TELUS TV customer. Search across live TV, streaming services, gaming apps and more with Google The original PikTV boxes were discontinued some time ago as the manufacturer wasn't providing software updates any longer. Recordings are not ac Telus box is still not functioning properly. Recordings are available to watch on your TELUS TV Digital Box or on the TELUS TV+ app on compatible devices. Thinking TV may have faulty mainboard, buy another Hisense TV, (Google TV version) after viewing it work on the Telus box. It was working yesterday. When I watch using the secondary box, video of live TV only plays for 7 or 8 seconds then either says “Television signal has been lost” or just freezes. Aug 15, 2023 · I live in Vancouver and I have Optik TV. Compatible with any Optik TV Digital Box. Welcome to r/TELUS!. It's happening to a few other shows as well, including PTI on TSN. I would consider switching back to Telus if the Optik box issues were remedied. Is the round circle on the front the power button? I Pressed that nothing happens. Nvidia shield runs android 11. modem is T3200M (2 green lights; Wi-Fi connections are working) Telus box is still not functioning properly. If you dispose of it, they will most definitely charge you for the unit, and an overly inflated price. With HDR on regular tv Channels don’t look the greatest . 200, new 21T 1. 0 Evolution Box, I've noticed that multiple days of episodes of Power & Politics will be missing, and FBI: Most Wanted will simply not record. 1 self-install TELUS TV Digital Box. The box may have malfunctioned and may need replacement. 24. Called Telus, th Pause Live TV for up to 15 minutes on the TELUS TV Digital Box and TELUS TV+ app; Restart a show from the beginning that aired up to 30 hours in the past; Profile improvements; Recordings only show in individual profiles ‘Recommended for you’ personalized by profile ‘Favourite channels’ and ‘Favourite movies & series’ by profile Pause Live TV for up to 15 minutes on the TELUS TV Digital Box and TELUS TV+ app; Restart a show from the beginning that aired up to 30 hours in the past; Profile improvements; Recordings only show in individual profiles ‘Recommended for you’ personalized by profile ‘Favourite channels’ and ‘Favourite movies & series’ by profile Feb 27, 2023 · If you have an Optik HD/4K PVR and/or 4K/HD Wireless set-top boxes, you cannot watch recordings on Apple TV etc. TELUS TV Digital Box (name) and TELUSTV-21T (model) should both be well known reference points for technical support agents. May 18, 2023 · Looking for support on installing your new Optik TV devices? You’ll find easy to follow steps on how to set up your 4K Wireless Digital box here. Scrolled down to factory Feb 23, 2022 · 1. Hi - When I signed up for Telus 2 years ago I added Pik TV and bought a box to connect the TV. I’m working during the day but home in the evening if you can troubleshoot more. If you have a TELUS TV Digital Box (and the appropriate combo), you can watch recordings on Apple TV etc. Flashed Telus logo then went blank screen so released reboot button and it brought up the internal Android TV screen 4. It can be used as an additional remote for your home Optik TV service. Richmond BC in TV a week ago; Activate Apple TV in TV a week ago; Single on demand credit - Telus Rewards in TV 2 weeks ago; what is Prime Time $9 charge in TV 2 weeks ago Nov 17, 2024 · SOLVED 1. Internet disconnects from optic tv. Results all exactly the same. We have an old 4K PVR with recordings on the box, which we also access via an old digital box on a 2nd tv. Just received the installation kit in the mail a couple days ago, went to install it and there was no remote control included in the Wireless Digital Box Kit, even though it shows on the installation guide it should be one of the things included. Recordings are only available to watch in Canada. Mention that you have a Pik TV Media Box and you didn't receive any communications about replacments. Richmond BC in Optik TV Tuesday; Activate Apple TV in Optik TV Sunday; Single on demand credit - Telus Rewards in Optik TV a week ago; what is Prime Time $9 charge in Optik TV 2 weeks ago Nov 11, 2022 · Anyone have the issue with HDR being always on? Most streaming devices have the option to match dynamic range. Dec 21, 2024 · Internet disconnects from optic tv. You can look at your devices in the TELUS Connect app - they appear as TELUS TV Digital Box . Apr 26, 2020 · the main box is connected and I had to do a reboot to the modem and that box, all is good on that tv and box. On the box the light is solid white, it doesn't respond to any remote commands. We have 3 boxes. Apr 25, 2022 · The TELUS TV Digital Box is currently not available for new Pik TV customers. For now, if you want to enjoy Pik TV Aug 27, 2024 · For Basics, Core and Core + 1 Premium plans, recording can be added for regular pricing, currently $10/mo and subject to change without notice. This worked well for the first year, but then intermittent issues during the past year - and more recently - about a month now - I have been unable to receive TV service through the box. Mar 26, 2022 · New Optik TV Box is a dud - how to replace in Optik TV a month ago; pvr issues in Optik TV October; What has been fixed in Optik TV October; Replace the faulty TelusTV-21T box in Optik TV September; Casting from VLC through Digitab STB in Optik TV September Nov 16, 2024 · Yes I have tried a direct to tv on a Samsung, lg, and sharp…they all see the Telus logo, then spinning colors then right to android tv screen logo where it stays stuck…I’ll be returning the box for a replacement…in the meantime I use the Telus tv+ app which works decently enough…thanks for your inputs… Dec 22, 2024 · All the sudden our TV box won't fully start up. Pressed every button. It occured on my telus optik android box and my nvidia shield telus app. It will however access the recordings from the 4K PVR as its hard wired via Coaxial Nov 29, 2024 · The original PikTV boxes were discontinued some time ago as the manufacturer wasn't providing software updates any longer. Free rental included 16. Here’s what I’ve done so far: 1. I Pressed power on my remote nothing happened. 3 TV-217 replacement boxes, identical result. Only issue is 2nd TV wont pick up Netflix and Prime (2ND tv is a non smart TV) nor will the non 4K digital box pick up Netflix/Prime. Apr 28, 2022 · PS: Once customers with old media boxes have been upgraded it should be fairly quick/ easy to send to new customers as I'm sure Telus would purchase them in bulk (& would hopefully order extra for faulty boxes & future customers & besides Android boxes not usually too expensive). The current TELUS TV-21T set top boxes would have come with Telus TV+ already installed. With the all-new TELUS TV Digital Box, a completely redesigned TV interface and a Bluetooth remote powered by Google Assistant 1, Optik TV delivers more than ever before. Once your box is packed, affix the printed TELUS return waybill to the box. Telus will eventually figure out they messed up and want it back, likely back charging you for the time you've had it. Richmond BC in Optik TV a week ago; Activate Apple TV in Optik TV a week ago; Single on demand credit - Telus Rewards in Optik TV a week ago; what is Prime Time $9 charge in Optik TV 2 weeks ago; Not Satisfied - No new TV box in nearly 2 months in Optik TV 3 weeks ago. Search across live TV, streaming services, gaming apps and more with Google Jul 4, 2023 · This is going to be specific to the box. So SDR content will be in SDR and when you play something with HDR it automatically switches. as the new platform does support cloud recordings. Oct 24, 2023 · Android TV Box vs Older UIW4001 Box - Channels Missing in Optik TV April; How can I check my On demand credit balance? in Optik TV January; Purchasing OptikTV on its own in Optik TV December; TELUS TV Feature Updates - Ongoing in Optik TV 11-30-2023; TelusTV-21T remote purchase another in Optik TV 10-24-2023 May 17, 2022 · Hi Update - please call us to ensure that you get sent a replacement box. Territorial Acknowledgement The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. . Customize with all your favourite apps, like AirConsole 9, Twitch, TikTok, Territorial Acknowledgement The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Dec 6, 2024 · The original PikTV boxes were discontinued some time ago as the manufacturer wasn't providing software updates any longer. It is only being provided as a replacement to the Pik TV Media Box at this time as the legacy Pik TV Media Box is running on an operating system that is no longer supported by Google. Plugged in power and immediately held in the reboot button at the back 3. I reviewed the box last year when I received one last year as a replacement for my obsolete PikTV box. tried finding some help in the online sections but nothing solved it. Check out the pinned sales thread to see our exclusive Reddit-only pricing with priority service through a dedicated text and email line from an internal TELUS technician and sales specialist. 3. Need a PVR or digital box? Ensure that every TV in your home is equipped for Optik TV! Mar 26, 2022 · Bell Media rebranded channels free previews missing in TV a week ago; 4k PVR and Activation Code Problem in TV 4 weeks ago; Please Replace Your Business Analyst for the Digital TV Platform in TV 4 weeks ago; New Optik TV Box is a dud - how to replace in TV November; pvr issues in TV October Yep, new customers cannot get the old boxes anymore and must take the new box. as the legacy platform does not support cloud recordings. I recently signed up for Optik TV. Bluetooth voice remote. The existing hardware consists of a single box. Or maybe we just can't figure out how to use them (1) On the guide page, I can use the 'channel button' to scroll up and down the page in jumps, rather than one Dec 6, 2024 · The original PikTV boxes were discontinued some time ago as the manufacturer wasn't providing software updates any longer. com. Its very distracting and should be fixed whatever it causing it. They would have been provided to all PikTV box holders as a replacement. 2. If the TV is still on the correct input and there is still no signal, contact tech support directly. Dec 24, 2023 · The primary PVR Telus box works perfectly. Apr 29, 2022 · 1. Mar 28, 2021 · Model: RB21TB remote in Optik TV Saturday; TV+ box won't start up in Optik TV 3 weeks ago; 2nd TelusTV 21T tuner stopped working in Optik TV a month ago; No signal in Optik TV a month ago; Optik stuttering in Optik TV November Aug 8, 2023 · Optik TV box shows no signal on samsung tv in Optik TV yesterday; Optik Set Top Box TelusTV21-T - Fail to Complete Boot Up - Power Supply in Optik TV Sunday; Optik TV Box issue in Optik TV Saturday; Nature & Civilization Channel Displays on Website in Optik TV Saturday; Optik TV Alberta YES TV in Optik TV Thursday Nov 16, 2024 · Yes I have tried a direct to tv on a Samsung, lg, and sharp…they all see the Telus logo, then spinning colors then right to android tv screen logo where it stays stuck…I’ll be returning the box for a replacement…in the meantime I use the Telus tv+ app which works decently enough…thanks for your inputs… Mar 28, 2022 · 4k PVR and Activation Code Problem in Optik TV a week ago; Please Replace Your Business Analyst for the Digital TV Platform in Optik TV a week ago; New Optik TV Box is a dud - how to replace in Optik TV a month ago; pvr issues in Optik TV October; What has been fixed in Optik TV October Dec 28, 2024 · The many, many issues with the Optik set-top boxes forced me to switch to Shaw, who gave me a great deal on a 1. Stuff empty space with paper or other packing material to prevent damage during transit. Changed batteries still nothing. Nov 29, 2024 · The original PikTV boxes were discontinued some time ago as the manufacturer wasn't providing software updates any longer. To get a replacement or second remote control compatible with your TELUS TV Digital Box or a remote compatible with your 4K PVR, HD PVR, 4K Wireless digital box or HD Wireless digital box, please call us at 1-888-811-2323. Securely pack all equipment in a sturdy appropriately sized box of your choice. Optik Remote Not Controlling Volume on 2024 Samsung S95D OLED TV in Optik TV Monday; Disabling and re-enabling Home screen in Optik TV November; Telus remote won’t program to Sony Bravia in Optik TV November; Digital Box and Remote Not Connecting in Optik TV October; Am I the Only One with Audio Sync Issues on Optik TV - TelusTV-21T? in Optik Discovery Channel shows in Optik TV 18 hours ago; Where is the live filter on the new digital tv box? in Optik TV Saturday; Nature & Civilization Channel Displays on Website in Optik TV Saturday; Optik TV Alberta YES TV in Optik TV Thursday; Picture Quality Update Telus TV21 in Optik TV Thursday Telus Android Boxes - PVR in Optik TV yesterday; Optik TV Box issue in Optik TV Saturday; TV Box Issues Resolved? in Optik TV Tuesday; Watching NHL on PrimeTV app through Telus won't allow pause or rewind in Optik TV a week ago; Google streamer (Restart and playback issues) in Optik TV 2 weeks ago Optik TV Box issue in Optik TV yesterday; Nature & Civilization Channel Displays on Website in Optik TV yesterday; Optik TV Alberta YES TV in Optik TV Thursday; Activate Apple TV in Optik TV Sunday; Recordings disappeared when channels were dropped in Optik TV a week ago Optik TV box shows no signal on samsung tv in Optik TV an hour ago; Telus Android Boxes - PVR in Optik TV 6 hours ago; Optik Set Top Box TelusTV21-T - Fail to Complete Boot Up - Power Supply in Optik TV yesterday; Optik TV Box issue in Optik TV Saturday; Nature & Civilization Channel Displays on Website in Optik TV Saturday Dec 7, 2023 · Hi @TVjunkie. Do you have the TELUS TV Digital Box (model TELUSTV-21T on the bottom) with a remote control that has Netflix and Prime Video buttons? If yes, you do NOT need a new set-top box if you lost recordings as they are stored in the cloud, and accessed from your box, from the TELUS TV+ app and from telustvplus. Box 1 is labelled "Wireless Digital Box" and it looks very similar to the old one. Timestamp 2024 Pause Live TV for up to 15 minutes on the TELUS TV Digital Box and TELUS TV+ app; Restart a show from the beginning that aired up to 30 hours in the past; Profile improvements; Recordings only show in individual profiles ‘Recommended for you’ personalized by profile ‘Favourite channels’ and ‘Favourite movies & series’ by profile Nov 29, 2024 · The original PikTV boxes were discontinued some time ago as the manufacturer wasn't providing software updates any longer. Drop the package off at a Canada Post outlet of your choice. 0 Box to the 4. 5 Gbps internet plan and TV package. Scrolled down to factory May 24, 2022 · The TELUS TV Digital Box is currently not available for new Pik TV customers. If you have been actively using your Pik TV Media Box, you should have been included in the box replacement notifications via email and SMS. Questions: 1. A new world of entertainment With live TV, streaming services, over 180 free games in the new GameZone and 1000s of Google Play store apps 2 , Optik TV has entertainment covered. Free rental included 8. I see that now Telus offers 3G and 5G internet packages. By canceling TV and immediately adding it back, you're a "new" TV customer . 100. Many hours spent with 3 successive, polite, methodical CSRs repeating same routine, no result. I didn’t check the other boxes. Check your bill - any equipment rentals will be on there - it should appear as TELUS TV Digital Box Rental - Optik TV. I wrote down specs of the old 21T and checked the new 21T Appr version old 21T 1. Dec 13, 2023 · This is interesting. I followed the forum closely in 2023 but have not done so Nov 16, 2024 · cancel. Unplugging and replugging always ends up like this. Changing the channel allows the video to again play but only for a few seconds. 0 Kudos Jan 19, 2023 · - Canada Post will provide you with a prepaid waybill, with the TELUS address already printed on it (no charge). Timestamp 2024-08-28 Config old 21T 1724850600, new 21T 1725606457. nothing. HDMI to smart tv that was wirelessly connected to the Telus router 2. Sep 25, 2023 · 2. 8. After May 31st, your existing Pik TV Media Box will no longer support Pik TV. Oct 5, 2024 · Today I received my replacement tuner box, had a hardware issue, took forever to start after power outage. 18 months of working OK, wireless from Boost, suddenly black screen, solid white light, no remote pairing. I'm cool with it considering I'm only paying $26 a month for PikTV, which is now a legacy grandfathered product. The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. New Optik TV Box is a dud - how to replace in Optik TV a month ago; pvr issues in Optik TV October; What has been fixed in Optik TV October; Replace the faulty TelusTV-21T box in Optik TV September; Casting from VLC through Digitab STB in Optik TV September 1 day ago · SOLVED 1. 9. Too bright and colors are not quite r Nov 12, 2024 · Series recordings Global BC News 104 @ 11PM in Optik TV a week ago; Optik TV box vs new Telus TV Box and Recordings in Optik TV 2 weeks ago; TELUS TV+ app records to cloud but I have a PVR in Optik TV 3 weeks ago; Previous recorded episode being automatically erased? in Optik TV 3 weeks ago; Recordings can only be set from the live point in Nov 12, 2024 · Series recordings Global BC News 104 @ 11PM in Optik TV 2 weeks ago; Optik TV box vs new Telus TV Box and Recordings in Optik TV 2 weeks ago; TELUS TV+ app records to cloud but I have a PVR in Optik TV 3 weeks ago; Previous recorded episode being automatically erased? in Optik TV 3 weeks ago; Recordings can only be set from the live point in May 16, 2022 · I can't get my box to turn on. ) KEEP TRACK OF THE WAYBILL NUMBER The original PikTV boxes were discontinued some time ago as the manufacturer wasn't providing software updates any longer. Finally technician visit confirms result, notes HDMI Feb 23, 2022 · 1. I have a strong feeling the next box will also require an Activation Code. (PLEASE NOTE: For any TELUS Mobility and wireless equipment returns, including the TELUS Smart Hub, please call our team directly at 1-866-558-2273 to arrange a return. Jun 16, 2023 · Just switched from Shaw TV and we're a bit disappointed with the Telus remote control, guide page, and recording/playback features. Last night was something new, I couldn’t pause or rewind live tv either. My thinking is the wireless box got “fried” and will need to be replaced. It is a slight microstutter which is especially bad for live sports with lots of movement. Dec 1, 2024 · The original PikTV boxes were discontinued some time ago as the manufacturer wasn't providing software updates any longer. There's no going back, so I'd suggest waiting until the new boxes mature a little bit. I think Telus is making a big mistake moving its Optik TV customer base to this platform especially with the prices they are charging. First is to make sure the input on your TV hasn't changed. If I unplug and replug it the Telus logo flashes on screen, followed by the android tv loading screen then video just cuts out. I was advised that I had to replace the existing hardware to continue using Netflix. Learn more about TELUS’ commitments to Reconciliation. Maybe every minute there is a slight stutter. tnrq ukt hutif ocgrp unzaiyyf svro dqshti iyw lozty apnysv